The secured lending market is under pressure from the cost-of-living crisis, rising interest rates, and stricter regulations. Lenders must navigate these challenges by moving beyond manual processes and outdated systems to remain competitive.
Lenvi’s technology and 150 years’ collective expertise in the market offer you a trusted solution, providing faster credit assessments, enhanced customer vulnerability management, and superior data insights to keep you ahead as the market rebounds.
Overcoming key challenges
Lenvi’s Fintech+ approach leverages top technology and expert talent to transform unsecured loan management
Changing customer behaviours
Despite the size of your business, customer behaviour is an equally challenging aspect Modern consumers are more knowledgeable about their options, seeking flexible, personalised solutions to fit their specific circumstances. With interest rates beginning to fall, demand returning and new products flooding the market, your potential customers will be shopping around for the best possible deal.
Typical challenges for large, estabilished lenders:
Technology debt
Many lenders are saddled with legacy technology and manual processes that hold them back because they feel too challenging to unpick. Unable to embrace the changes demanded by the market, their competitive strength is undermined by delays and processing errors. Yet the longer they wait to embrace cloud technology, the more expensive it becomes to catch up
Meeting compliance
Lenders face unprecedented pressure to ensure that their customers’ interests are placed at the heart of every service and product they offer. For ambitious lenders, ensuring that Consumer Duty and other forms of regulation and compliance are fully maintained is a significant competitive challenge, particularly during times of change or growth.
Typical challenges for small, newer lenders:
Scalining compliance wisely
One of the toughest challenges created by Consumer Duty and other industry regulation is how you meet full compliance at the same time as scaling up your lending portfolio. Achieving this smoothly is almost impossible without best-in-class automated monitoring and processing, and the ability to accurately identify vulnerable customers.
Lack of expertise
However talented your team, smaller fintech start-ups inevitably face challenges as they establish themselves and begin to grow. We know many smaller clients who place a premium on the reassurance that comes from reliable, flexible solutions delivered through decades of expertise in secured lending.
How we can help?
Market leading portfolio management
Combining market-leading loan management technology with extensive experience in secured lending, Lenvi provides you with unrivalled portfolio management capabilities.
Our solutions can be implemented quickly to replace legacy software, while integrating smoothly with other APIs and third-party providers. The accuracy and reliability of our software means you can focus your resources on customer service and business development.
Unrivalled risk management
The data insights available through Lenvi provide you with an exceptional standard of risk management. Oversight of your portfolio becomes more accurate and less time consuming. By gaining a greater understanding of your customer base, you will also create powerful opportunities for growth.
Robust compliance
Our secured loan technology includes a fully configurable compliance package. This brings you accurate identification and best-practice solutions for vulnerability care, plus comprehensive logging, reporting and complaints management.
Reliability & flexibility
We grow with you. Leveraging the latest technology, our platform sits at the forefront of innovation, ensuring you get the best of both robust compliance and cutting-edge capabilities. Our end-to-end loan servicing solution ensures unmatched efficient, flexibility and reliability, empowering your business to thrive in a rapidly evolving market
Clients who trust us
What our clients say about Lenvi
The new loan administration system is a key part of our investment in digital transformation and we are delighted to be working with Lenvi. This is a long-term partnership that will help us to drive operational efficiencies and better manage our customer portfolio of over 2,500 Welsh businesses as we support them with their commercial funding needs.
By proactively looking at world and financial events, we have been able to adjust our affordability model. It also made us look at customers we’ve already lent to from a credit risk perspective. We’ve looked back and tried to understand what percentage of our customer borrowing base would still have a financial buffer, if they’d applied with us today for a loan. We then identified the highest risk customer segment and have been reaching out to them to say - if they are struggling, we’re here to help.
Why Lenvi?
A wealth of expertise. Lived experience. A track-record of success. On-hand human support. Lending solutions that deliver industry leading innovation.
of credit assets are expertly managed on behalf of our clients
every 5 seconds a new loan application is processed on our platform
trust our platforms and services to deliver for their customers
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Check our solutions for secured loans
Reduce costs, increase efficiency and use one tool to manage your collections cycle. Let us streamline your operations.
Deliver a seamless lending experience to digital customers using intelligent workflows, improved data transparency, fully customisable tools and a collaboration layer that lets you deploy new features easily.
End-to-end solutions offering ultimate peace of mind for both securitised and non-securitised portfolios.
Talk to our team to see how we can help
Book a meeting with our team of experts to discuss your needs.
